Introduction and scope
DNEG is committed to protecting the privacy and security of your personal information.
This Privacy and Cookies Notice applies to the processing of personal data, including information we collect and store via cookies, by the following DNEG group companies:
|United Kingdom||Double Negative Limited|
|Bulgaria||DNEG Bulgaria EOOD|
|Hungary||Double Negative Hungary Limited Kft|
|Canada||Double Negative Montréal Productions Ltd, Double Negative Canada Productions Ltd, Double Negative Toronto Productions Ltd|
|India||DNEG India Media Services Limited (India)|
|United States of America||DNEG North America Inc|
|Spain||DNEG Spain SL|
|Australia||DNEG Australia Pty Ltd|
In this Notice, we will use the terms “DNEG”, “we”, “us” and “our” to refer to DNEG or any DNEG subsidiary (such as ReDefine).
For information about how DNEG processes your data as part of the recruitment process, you should refer to the specific Careers Privacy Notice on the DNEG careers webpages.
Types of information we process and where it comes from
How we use your information
Your personal data is used by DNEG for the following purposes and legal bases:
In reliance on DNEG’s legitimate interests, including:
Where DNEG has a legal or regulatory obligation, including:
Where you have provided your consent, including:
We will also process your data where we need to in order to safeguard your vital interests or those of another person, for example, to support crime prevention and protect the safety of members of the public and DNEG employees.
How we share your information
We work with a number of suppliers and partners to process your personal data for the purposes described above. Where these suppliers and partners act on our behalf they must only process your personal data in accordance with our instructions. The categories of suppliers and partners that we use include:
Sometimes our UK and EU companies share personal data with suppliers and business partners who may process it outside of the UK or European Economic Area. Most of the time the data we share will be with companies who supply services to us to enable us to supply our services to you. We grant these companies access to personal data only where necessary and only where appropriate security measures and controls are in place to protect your personal data in accordance with applicable data protection laws, regulations and regulatory guidance. This means these transfers will take place on the basis of approved data transfer mechanisms, such as UK or EU Standard Contractual Clauses and EU Commission Decisions on Adequacy (country details here).
We may also share personal data with the courts, enforcement agencies (e.g. the police) and with regulatory authorities (e.g. Data Protection Regulators) where this is required, in order for us to comply with our legal and regulatory obligations.
In the event the structure of our business changes so that another DNEG Group company provides our services, we will pass your personal information to that company. This includes, for example, a merger between us and another company, where another company acquires us or some or all of our assets, where we acquire another company or where our holding company restructures our corporate group.
Your data subject rights
You have the following rights in relation to your personal data:
Please note that some of these rights are not absolute, and whether you can exercise your right depends on the circumstances. We will keep you informed throughout the process.
You may update, correct or modify any information held by DNEG, or withdraw your consent where your data is processed on the basis of consent, at any time by contacting us using the details below.
All data held by DNEG is processed in accordance with all applicable data protection laws, meaning that the data will only be processed and retained for the purposes for which it was originally collected.
You can contact us using the details below if you wish to find out more about how to exercise your subject rights.
For individuals who are resident in California, please be aware that DNEG does not sell your personal information.
How long we may keep your information
We will usually only keep your information for as long as we need it for the purposes it was collected, and we apply the following retention periods to your information:
We keep the data for this length of time for business reasons because the information is helpful if we receive any enquiries or complaints, and so that we are able to verify your identity when you contact DNEG.
In some cases, information such as contact information and correspondence with notes and complaints will need to be retained for longer periods for regulatory purposes so that DNEG can demonstrate compliance with Data Protection legislation, for example, where we need to evidence that we have responded to and dealt with subject rights requests made by individuals; or to enable us to defend potential legal claims under the statutory periods set out in applicable legislation.
How to contact DNEG
How to raise a complaint
If you wish to make a complaint about how DNEG uses your information, please contact the Data Protection Officer via email and we will do our best to help. If you are based in the UK or the EU and are still unhappy, you can contact your Data Protection Authority as follows:
Cookies are created when you visit a website or use an app. They are small files that are stored on your device and used to customise your experience.
When you access dneg.com, redefine.co or other DNEG websites for the first time, you will be asked to set your cookie preferences for the site.
Essential Cookies: These cookies are needed to provide the content, product or service you have asked for. We use essential cookies for the following purposes:
Other ways to manage your cookie preferences
Most modern browsers allow you to see what cookies you have on your device and to clear them all or individually. To find out how to do this, go to aboutcookies.org, which contains comprehensive information on how to do this on a variety of browsers.
Please remember that any settings you change will not just affect the cookies we use. The changes will apply to all websites you visit unless you choose to block cookies only from specific sites.
Deleting cookies means that settings you have made on a site or app will be lost. If you’ve set your preferences to opt out of cookies, this setting will be lost too if that information is stored in a cookie. Blocking all cookies means functionality on our sites and apps may be lost. Therefore, we don’t recommend turning all cookies off when using our sites and apps.
Changes to this notice
We will occasionally update our Privacy and Cookies Notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. We encourage you to periodically review this Notice to be informed of how we use your information.
This Privacy and Cookies Notice was last updated on 23rd November 2022